Terms of service
1. OVERVIEW
This website and mobile application (collectively, the “Platform”) are owned and operated by NRS BAE (“Company,” “we,” “us,” or “our”). The Company provides this Platform and all related content, features, tools, products, and services (collectively, the “Services”) subject to your acceptance of these Terms of Service (“Terms”).
By accessing or using the Services, including placing an order, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
2. ELIGIBILITY AND ACCOUNT RESPONSIBILITIES
You represent and warrant that you are at least the age of majority in your jurisdiction or are using the Services under appropriate supervision. You agree to provide accurate, current, and complete information and are solely responsible for maintaining the confidentiality of your account credentials.
3. PRODUCTS AND AVAILABILITY
All product descriptions, pricing, and availability are subject to change at any time without notice. Product appearance may vary due to display settings and production variations. The Company reserves the right to limit quantities or discontinue products at its sole discretion.
4. ORDERS, PROCESSING, AND PRE-ORDERS
All orders constitute an offer to purchase and are subject to acceptance by the Company. Orders are not accepted until payment is processed.
All sales are final. Orders may not be canceled, modified, or changed once placed, as processing begins immediately.
Pre-order items are made to order and subject to the timeline disclosed at checkout. By purchasing a pre-order item, you agree to the stated timeline. Pre-order items are not eligible for cancellation and may ship separately. Failure to review pre-order timelines does not constitute grounds for refund or dispute.
5. PRICING AND PAYMENT
All prices are subject to change without notice. You authorize the Company to charge your selected payment method for all purchases, including applicable taxes and fees.
6. SHIPPING, DELIVERY, AND RISK OF LOSS
All delivery dates are estimates and not guaranteed. Title and risk of loss pass to you upon transfer to the shipping carrier.
If a package is marked as delivered, the order is deemed fulfilled. The Company is not responsible for lost, stolen, or misdelivered packages. You agree to contact the carrier directly for claims.
7. RETURNS, REFUNDS, AND CHARGEBACK POLICY
All purchases are subject to the Company’s Refund Policy.
You agree to contact the Company prior to initiating any chargeback or dispute. Chargebacks initiated for reasons including confirmed delivery, failure to review pre-order timelines, or attempts to bypass policies may be deemed fraudulent.
The Company reserves the right to submit evidence, deny future transactions, and pursue remedies available under law.
8. INTELLECTUAL PROPERTY RIGHTS
All content on the Platform is owned by or licensed to the Company and protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
9. THIRD-PARTY SERVICES
The Platform may utilize third-party providers. The Company is not responsible for their performance or policies.
10. DISCLAIMER OF WARRANTIES
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. THE COMPANY DOES NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE SERVICES.
12. PROHIBITED CONDUCT
You agree to use the Platform and Services only for lawful purposes and in accordance with these Terms and applicable laws.
You shall not use the Platform in any manner that could damage, disable, overburden, or impair the Services or interfere with any other party’s use.
You agree not to engage in any of the following prohibited activities: attempting to gain unauthorized access to the Platform, Services, or related systems; creating accounts under false or fraudulent pretenses; using fraudulent payment methods; transmitting malicious code including viruses or Trojan horses; harassing, threatening, or violating the rights of others; uploading unlawful, defamatory, or infringing content; engaging in spam or unsolicited communications; using automated systems such as bots or scrapers; interfering with platform functionality; impersonating any person or entity; removing proprietary notices; or using the Services for any unlawful or unauthorized commercial purpose.
13. SMS AND TEXT MESSAGE TERMS
By providing your phone number and opting into SMS communications, you consent to receive recurring automated marketing and transactional text messages from NRS BAE.
Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly. We are not responsible for delayed or undelivered messages.
14. TERMINATION
Account Termination
You agree that the Company, in its sole discretion and without prior notice or liability, may suspend, restrict, or terminate your account at any time, for any reason, with or without cause.
Upon termination, the Company may delete or retain data associated with your account at its discretion. The Company shall have no further obligation to you following termination.
Service Termination
These Terms remain in effect until terminated by either you or the Company. You may terminate by discontinuing use of the Services.
The Company reserves the right to terminate access at any time without notice. All obligations and liabilities incurred prior to termination shall survive termination.
15. ARBITRATION AND DISPUTE RESOLUTION
Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Services shall be resolved exclusively through binding arbitration in the State of California.
You agree to waive any right to a jury trial or to participate in a class action lawsuit. All claims must be brought in an individual capacity.
Arbitration shall be conducted in accordance with the rules of the American Arbitration Association. The decision of the arbitrator shall be final and binding.
16. MODIFICATIONS TO TERMS
The Company reserves the right to update these Terms at any time. Continued use of the Services constitutes acceptance of such changes.
17. GOVERNING LAW
These Terms shall be governed by the laws of the State of California, United States.
19. CONTACT US
For information regarding your account, orders, or participation in any Company programs, please contact Customer Service through the Contact Us page or via email. You may be required to verify your name and email address to access account information.