CONTACT US
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you carry bouffant scrub caps?
We specialize in bun caps, not traditional bouffants. Our designs are made for buns, ponytails, and volume, secure, comfortable, and cute without excess fabric.
What is your shipping policy
Orders are typically processed within 1-2 weeks (custom items may take slightly longer).
I put the wrong address, how can I fix it?
We allow address changes only within 24 hours of purchase.
After that window, orders cannot be edited, or refunded. Once processing begins, changes are no longer possible.
Are the caps satin lined?
Yes ofc! Our scrub caps are satin lined for comfort and hair protection, helping reduce friction, dryness, and breakage during long shifts.
Can I wear NRS BAE products outside of work?
Absolutely! Many of our accessories are designed to transition from work to everyday wear. Healthcare style doesn’t stop at the hospital doors.
Are your products restocked once they sell out?
Some styles are limited edition, while others may restock. If something sells out, we recommend joining our email or SMS list so you’re the first to know when it’s back.
What makes NRS BAE different from other scrub accessories?
NRS BAE was created by a healthcare student, for healthcare professionals. Every piece is designed to be functional, flattering, and feel good. Satinn lined comfort, bun friendly designs, and styles that actually match your personality, because healthcare doesn’t have to be boring.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
How much does shipping cost?
We offer $7 flat-rate shipping within the U.S. Shipping costs are shown before purchase.
how do I get in contact with a team member?
The best way to reach us is by emailing info@nrsbae.com
Our team reviews messages during business hours and will respond as soon as possible. Please include your order number if your message is about an existing order, it helps us help you faster.
